Virgin Bet Casino Cookies Policy
This Cookies Policy explains how Virgin Bet Casino uses cookies and similar technologies when you visit or use its website and related online services in the United Kingdom. It is intended to help you understand what these technologies do, why they are used, and the choices available to you.
Cookies may support essential website functions, improve performance, remember preferences, and help Virgin Bet Casino present relevant information. This policy should be read alongside any applicable privacy notice and website terms. Virgin Bet Casino services are intended for customers aged 18 and over.
What Cookies Are
Cookies are small text files placed on your computer, mobile phone, tablet, or other internet-enabled device when you visit a website. They allow the website to recognise a device and remember certain information about a visit. Some cookies are stored only for the duration of your browsing session, while others remain on your device for a defined period or until you remove them.
Similar technologies may include pixels, tags, software development kits, local storage, and other tools that collect or access information from a device. In this policy, these technologies are referred to collectively as cookies unless a distinction is necessary.
Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device, or usage information where this is permitted and necessary for the relevant purpose. The types of cookies used may change as the website, services, and security requirements develop.
Types of Cookies
Cookies can be grouped in several ways. One distinction concerns who places them on your device:
- First-party cookies are placed by Virgin Bet Casino or by service providers acting on its behalf.
- Third-party cookies are placed by external providers whose tools or content are used on the website.
Cookies may also be classified by how long they remain active:
- Session cookies are removed when you close your browser or after your session ends.
- Persistent cookies remain for a set period or until they are deleted through your browser or device settings.
The categories below describe the principal purposes for which cookies may be used. A single cookie can support more than one function, and the precise cookies in use may vary between pages, devices, and services.
Essential Cookies
Essential cookies are necessary for the website and core services to operate properly. They may enable secure login areas, account navigation, responsible session management, and the delivery of pages or features that you request. They can also help Virgin Bet Casino maintain the security and stability of its digital services.
These cookies may be used to:
- Maintain a secure connection during a visit.
- Remember information needed to move between pages or complete a requested process.
- Support account access and session continuity.
- Detect unusual activity, misuse, or technical threats.
- Apply privacy and cookie preferences that you have selected.
- Distribute website traffic in a stable and reliable manner.
Because these cookies support functions that you have requested or that are necessary for the website to work, they may not be available for separate deactivation through the cookie preference tool. Blocking them in your browser may prevent some pages, account functions, or security controls from working correctly.
Performance Cookies
Performance cookies collect information about how visitors use the website. They may record which pages are visited, how long pages take to load, whether an error occurs, and how users move through different parts of the service. The information is generally used in an aggregated or otherwise assessed form to improve reliability and usability.
Virgin Bet Casino may use performance information to:
- Identify pages or functions that are slow, difficult to use, or experiencing errors.
- Understand general visitor activity and navigation patterns.
- Test improvements to website design and functionality.
- Monitor the effectiveness of technical changes.
- Plan capacity and support a consistent customer experience.
Where these cookies are optional, they will be used in accordance with your selected preferences. Refusing performance cookies should not normally prevent you from accessing the main website, although it may limit the information available for diagnosing technical issues and improving the service.
Functional Cookies
Functional cookies allow the website to remember choices and provide enhanced features. They may recognise settings selected during a previous visit, such as language, region, display preferences, or certain interface options. They can make the website more convenient by reducing the need to repeat the same selections.
Depending on the services available, functional cookies may also assist with:
- Remembering preferences for a particular device or browser.
- Supporting features that improve navigation or accessibility.
- Maintaining selected display or interaction settings.
- Providing embedded features that you choose to use.
If you decline functional cookies, the website should remain available, but some preferences may not be saved and certain enhanced features may be unavailable or less personalised. Functional cookies do not determine whether you are permitted to use gambling services, and they do not replace any checks or controls that may apply to account activity.
Marketing Cookies
Marketing cookies may be used to understand how visitors respond to promotional content and to help provide advertising or communications that are more relevant to their interests. They may record visits to the website, interactions with campaigns, or the pages and services viewed. Some marketing tools may measure activity across different websites or services.
Where used, marketing cookies may help Virgin Bet Casino and its authorised partners to:
- Measure the reach and performance of advertising campaigns.
- Limit how often a particular advertisement is shown.
- Understand which promotions or content attract interest.
- Build audiences based on website interactions, where permitted.
- Deliver or assess online advertising across selected channels.
Marketing cookies are optional and are not required to access core website functions. If you do not consent to them, you may still see promotional content, but it may be less tailored to your interests. Your choices may apply only to the browser or device used when the choice was made, so you may need to update preferences separately on other devices.
Managing Cookies
When optional cookies are used, you may be able to manage them through a cookie banner, consent tool, or preference centre displayed on the website. You can accept or reject categories of optional cookies and may be able to change your selections later through the available controls.
You can also manage cookies through your browser settings. Most browsers allow you to review stored cookies, delete existing cookies, block cookies from particular websites, or refuse certain types of cookies. Browser controls differ, so you should consult the help information for your chosen browser or device.
Disabling or deleting cookies can affect your online experience. For example, you may need to enter information again, lose saved preferences, or experience problems with login, navigation, security, or other functions. Blocking all cookies may also prevent parts of the Virgin Bet Casino website from operating as intended.
Cookie choices do not necessarily control other forms of communication or account processing. Preferences for promotional emails, mobile notifications, or account-related messages may be managed through separate settings or instructions provided in those communications. You should also consider reviewing privacy settings on devices, operating systems, and third-party platforms that you use to access the website.
Third-Party Cookies
Some features, content, analytics services, security tools, or advertising functions may be supplied by third parties. These providers may place cookies or use similar technologies on the website for purposes such as measuring performance, protecting services, supporting payment or technical functions, or delivering selected content.
Third parties may process information according to their own privacy policies and terms. Their services may change over time, and Virgin Bet Casino does not control every aspect of how an independent provider operates its technology. Where appropriate, the cookie preference tool will identify optional categories or providers and provide choices concerning their use.
Third-party cookies may allow a provider to recognise a browser or device when it interacts with that provider's service elsewhere. You can often manage these technologies through the third party's own controls, your browser settings, or industry preference tools. Declining third-party cookies may affect embedded features or advertising measurement but should not normally prevent access to essential casino services.
Policy Updates
Virgin Bet Casino may update this Cookies Policy when its website, technology, service providers, cookie practices, or applicable expectations change. An updated version will be published on the relevant website page, and the effective date may be shown where appropriate. Changes will apply from the time they are made available unless a different date is stated.
You should review this policy periodically to remain informed about how cookies and similar technologies are used. If an update requires a new or renewed choice for optional cookies, the website may display a consent notice or preference request.
If you have questions about this Cookies Policy or require assistance with cookie preferences, you can contact Virgin Bet Casino at [email protected]. Please do not send sensitive account information unless it is specifically requested through an appropriate and secure support process.
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